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Welcome to TrainingDesk where you’ll find a fantastic array of information, tips and tricks to help you learn something new, or enhance your existing knowledge. Whether you want to become a better communicator or a more effective people manager; get to grips with budgeting, project management or filing; increase your confidence, presenting skills or learn how to be more assertive – it’s all here and more!

Plus if you’re looking for bespoke corporate training courses or seminars for your organisation, you’ll find it here too. Part time or open courses, college based or home, distance or e-learning, DeskDemon's nationwide 'fastfind' search facility will help you quickly and easily find the course you require and a study method to suit your lifestyle.
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What's On

PAManaging a Difficult Boss
Dealing with difficult bosses has been a common theme in the questions you’ve posed to Paul Pennant, DeskDemon’s Agony Uncle. Paul takes a look at the issue and provides tips on how to forge a closer working relationship with your boss.     more…
The PA Retreat The PA Retreat
The PA Retreat is an entirely new approach to the professional development of the new breed of "super" PAs who are consistently required to operate effectively and confidently at senior management level, with significant input into the operations of the executives that they support.     more…
Just a Moment of Your TimeJust a Moment of Your Time
The role of PAs and secretaries is, by nature, about supporting others. But, if you're constantly at the beck and call of others, your own work can suffer. We asked Paul Pennant to give his advice on how to stop interruptions.     more…
Agony Uncle DeskDemon's Agony 'Uncle'
After 33 years secretarial experience, Lynda an EA wonders if technology has reduced the EA role to that of simply organising meetings; Seema a PA, needs help with finding a training course in London and, Director’s PA, Katie feels overworked and undervalued. DeskDemon’s Agony Uncle is on hand to offer his advise.     more…
Perfect Minute-Writing Just for the Record - Perfect Minute-Writing
Learn why the minute taker is up there with the chairperson as the most important person in a meeting. This article by top trainer Paul Pennant explains key areas to consider - including preparation and research - if you want to become a great minute taker.     more…
PAs & Secretaries - Break Time UniversityBTU: Getting the Knowledge: Microsoft Office 2007 Courses
These courses take you through key elements of Microsoft Office 2007 programs. Each comprehensive course takes about 20-30 minutes from start to finish, by which time you'll have learnt something invaluable to your job.    more...

Training Articles Archives

  • Managing Your Boss
  • Interviewing / Mentoring / Managing People
  • Confidence, Self Esteem , Assertiveness
  • Communication Skills
  • Productivity & Time Management
  • Networking
  • Your Skills
  • Presentation Skills
  • Finance / Budgeting / Negotiating / Purchasing
  • Managing Email / software
  • Filing
  • Training / Studying tips
  • Agendas & Minutes
  • Calendar Management
  • web / telephone conference
  • Confidentiality / privacy
  • Etiquette
  • Writing sklls
  • Project Management

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