I used to think there were people who were naturally good at negotiation, and those (like me) who were naturally bad; in other words it's like being tall, or having a good singing voice. To a certain extent this can be true - there are those who seem to like the cut and thrust of negotiation, but unlike height or perfect pitch negotiation is a skill that can easily be learned, and a skill that a person improves with practice. To get you started here are some tips I have found useful when conducting a negotiation. More
Because much of an PA's job is to make things run smoothly, it can be very easy to overlook an adept administrator because things will simply appear to be running "according to plan." While you know that this takes some seriously hard work and dedication, your employer may fail to recognise the planning and effort that went into making a trip, a day or a year work on a day-to-day basis. More
Do you think that once you have delegated a task, it is no longer your responsibility? Do you assume the other person will do what you have asked, so you no longer need to worry? Of course, you know that neither of these are smart assumptions. Once you've delegated a task it is still your responsibility to track its progression and its completion. What are effective ways of doing this? Listed below are 10 possibilities. NOTE: You don't need to do them all. Just choose one or two that will work for you.
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To successfully move upward in the business world, you must act in a way that makes it nearly impossible to overlook your efforts or to "steal" credit for work that is rightfully yours. In short, your ideas and work must have your stamp of ownership all over them in every stage in order to insure that you receive your credit when success is the result.More
This is not to say that there is no place for humour in a professional setting. On the contrary, used correctly and in a timely fashion, you can make friends and also encourage colleagues to enjoy your company and seek you out for professional help through humour. It can help strengthen bonds and loyalties. You just need to make sure to use humour in the office correctly in order to make it work for you. More
Bringing Positivity and Productivity into Your Working LifeYou have probably heard the saying, "birds of a feather flock together." Generally, this is used to mean that people who are similar tend to enjoy and benefit from each other's company. However, it can also be used in a negative sense if the speaker is implying that some of the "birds" in question have negative character traits that the rest of the flock members likely share.
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Business Card Etiquette Techniques
What if you were asked if there is a particular etiquette regarding business cards? The answer will differ depending on where you are located in the world.
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Getting Into the Executive Suite - Part 2 of 3
Joan Burge shares part 2 of her series on Getting Into the Executive Suite. Today she shares 5 more attributes that will help you achieve your career goal. more… 
7 Ways to Be Productive at Work
Studies show that more than half the day is "wasted" in non-productive work. Does that surprise you? How much time do you actually spend on doing productive work? more… 
Managing Your Termination
Termination events are never enjoyable for any of the parties involved, there are some important considerations you should keep in mind if and when you find yourself in this situation.
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How to Develop a Positive Mental Attitude in 3 Simple Steps
It's enviable how some people can have the positive mental attitude to just breeze through life without any hang ups. But how do you cultivate such an attitude in the first place? Here's how:
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Why
If you are any type of administrative assistant - virtual, on-site, part time or otherwise - you may be tempted to allow yourself to consider your role in the company as a "just" role. more… 
Five Steps to Find a Job in Difficult Times
Unemployment is continuing to rise and if you are in the situation of looking for a new job, you may find John Vespasian's 5 steps to finding a job in difficult times, helpful.
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Sick and Tired of Work?
Much of the blame for stress in the workplace can be laid squarely at'open-plan' work-stations. Read about Sick Building Syndrome and what can be done about it. more… 
What Are Targeted Cover Letters?
If you are currently out of work, or are thinking about leaving your job then there's a chance that you've written at least one cover letter in your lifetime. But the question is what type of cover letter did you write?
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Minutes under the spotlight of the Freedom of Information Act
Here are ten top tips for minute-takers to ensure that they are written in such a way that is appropriate for disclosure.
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Getting Into the Executive Suite - Part 1 of 3
Joan Burge shares her advice on how to get into the Executive Suite in a three part series from her book Underneath It All: Post Graduate Level Revelations Lift Assistants to New Heights
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Value of Advice
Buying commercial insurance cover to protect a business can be riddled with complexities - even for the smallest company. Eric Galbriath, Chief Executive of British Insurance Broker's Association explains the role of the broker and how they work.
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Personal Safety Awareness
Violent crime is rare. However, the best way to cut the risk of attack is by taking sensible precautions. Garth Delikan's top 10 tips on how to keep yourself safe is an absolute must read.
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- The Secret to Maintaining Confidentiality
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- Inexpensive Business Holiday Presents - Thank Your Current and Previous Customers
- How to induce new staff members
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- Getting Into the Executive Suite Part
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