Managing a Difficult Boss
Dealing with difficult bosses has been a common theme in the questions you’ve posed to Paul Pennant, DeskDemon’s Agony Uncle. Paul takes a look at the issue and provides tips on how to forge a closer working relationship with your boss.     more…

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DeskDemon's Agony 'Uncle'
This month, our Agony Uncle turns his thoughts to helping Heather use her long term temp experience to her advantage on her CV and to Libby a secretary, who wants to be taken seriously at work!     more…

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Want more respect at work?
Are your contributions applauded or ignored? Here's a simple technique which will help you gain positive recognition from your colleagues and line managers. Plus tips to help you resolve conflicts and divorce yourself from the 'difficult people syndrome'.     more…

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Flexible benefits – choosing a motivation scheme that works for you
Flexible benefits can help drive performance and improve staff motivation. Kuljit Kaur, Head of Business Development of The Voucher Shop explains the ins and outs.     more…

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10 Tips for Reading People and Interpreting Gestures
Reading people and their body language can give you great insights into their true feeling. Here are 10 tips for reading people and helping you interpret body language and gestures.     more…

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21st Century job hunting
More PAs and secretaries then ever before use the net to find the ideal job. Equally, recruiters search online for the perfect candidate. We look at how web CVs differ and seek advice from i-profile.org about protecting your identity from online fraud.     more…

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The PA Retreat
The PA Retreat is an entirely new approach to the professional development of the new breed of "super" PAs who are consistently required to operate effectively and confidently at senior management level, with significant input into the operations of the executives that they support.     more…

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Creating A Software Library
Every business uses computer software. But not every business realises the importance of having a user friendly software library for cataloging all their software.     more…

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Getting into and Getting Ahead in Legal What does it take to become a Legal secretary and once in the field, how can you ensure you get to the top? We asked Victoria Roberts, Senior Consultant at Joslin Rowe to give us the low down on working in the legal world.     more…

Give Back - Be a Mentor! A successful mentoring partnership is a career development experience to be enjoyed. If your company does not currently have a mentoring program, pioneer the trail.     more…

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Seven Ways to Have a Productive Day
Sometimes we need reminded that implementing just a few simple steps every day can make our lives much more productive and help us reach our personal and professional goals.     more…

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The Four Facets of Soft Skills in Action
Soft skills are at the core of a person’s ability to perform in both personal and professional environments. Sharpening them will help you in both work and your personal life.     more…

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Flexible Working
If you're a regular reader of our news alerts you'll have seen a number of reports about flexible working. But, what is it and do you qualify? What are the benefits for PAs and secretaries and how do you go about getting it? We asked Joanne Moss of BusinessHR Solutions to explain the ins and outs.     more…

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Job Hunting – Financial Services
It’s not all doom & gloom. There’s great career opportunities for PAs and secretaries in a number of Financial Services sectors, says Julie-Anne Page of specialist banking and finance recruiters, Morgan McKinley. Find out what the market has to offer and what you need to get ahead.    more…

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Just a Moment of Your Time
The role of PAs and secretaries is, by nature, about supporting others. But, if you're constantly at the beck and call of others, your own work can suffer. We asked Paul Pennant to give his advice on how to stop interruptions.     more…

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Are you cut out to go Virtual?
The Virtual Assistant profession is one of the fastest growing in the country with many PAs and secretaries setting themselves up in business. We asked Lilach Bullock, an experienced VA to give us the pros and cons of going virtual.     more…

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» How to Ask for a Raise
» Take stock of how your role has expanded
» Boardroom biscuits can make or break a meeting!
» Make My Day - Achieving Assertiveness
» Danger at the Desk!
» What an amazing experience!
» Common Job Interview Questions
» The Five Habits of Effective Executives
» The History of Mentoring
» Just for the Record - Perfect Minute-Writing
» How to Answer the "Why were you fired?" Question
» Top Seven Tips to Get a Job Promotion
» A Request for Your Day In The Life Of...
» What not to Wear for Presentations
» Making your annual review work for you
» The Annual Review
» Skills Ahead!
» Changing your career
» Your Reputation - What are you known for?
» Moving On
» Making transferable skills work for you