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emd_22
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« on: April 04, 2007, 02:56:31 pm » |
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I am becoming increasingly frustrated with my co-workers. I hate being this way but I'm beginning to fear for my sanity! Each day this week I have had a headache. Today is the first day it has not been too bad.
The two colleagues I work with are a nightmare. One lies about most things even I am getting to the stage now where I can't tell when she's telling the truth. The other is really nice but completely disorganised.
In the last 45 days I have had to cover 22 times in the absence of one or both secretaries. Whilst in the past this has not been a problem. I am finding it diffucult to keep this up. I do not feel able to rely on the others due to the fact that sometimes this leave is not planned in advance, if I am lucky I get a day's notice. I can cope with my own workload but I struggle to maintain this along side my duties. In addition to this my job has doubled in size and I can't rely on these girls to help me. As one keeps passing the work back to me and the other just messes it up. We are all on the same level so they don't work for me and I don't work for them.
I feel I should say something about this to my manager but I don't have much faith in what he will do. I really don't know how to bring this up without sounding like I am just complaing. One option is I could see our nurse and tell her I am stressed. The only trouble with that is I feel that is admitting defeat and then they take your work away and re-assign it to others.
Any advice would be good.
Lisa
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msmarieh
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« Reply #1 on: April 04, 2007, 03:59:02 pm » |
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Personally I believe in first trying to work things out without involving management. That means, if it were me, I would sit down with them (individually, not together) and say, I am uncomfortable with the amount of coverage that I have had to provide for you over the last few months because it is beginning to impact my own workload. I thought we could sit down and discuss the issue and come up with some solutions together.
If that doesn't work, then I would move up to advising my manager. This way I can explain to my manager how I have been proactive in trying to resolve the issue.
It sounds like you have been keeping a journal of the occurrences and I think that is wise on your part.
Marie
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Katie G
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« Reply #2 on: April 04, 2007, 04:13:30 pm » |
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First, let me commiserate. You have every right to be frustrated. Nothing drives me crazier than busting my butt to do my own work AND cover for someone coasting along. Sung that song, danced that dance....
One thing I've discovered is that it's best to present these issues in how they pertain to the company's well-being, instead of your own well-being. I know that's wrong on so many levels, but hey, if it gets the issue addressed.....
Sit down and do a little number-crunching. Figure out how much of your time is spent on things that are not your job. Expressing it in percentages can often get attention. 22 out of 45 days is 48% of your time NOT spent on your OWN work! If I were your manager, THAT would get my attention!
Think of what else you can measure and express in numbers. Calls taken? Reports filed? Records entered? Whatever. Putting it in numbers takes the emotion out of it so it doesn't sound like complaining.
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