Message #69994

[msmarieh]

It's not necessarily that you have actually been rude. However, sometimes in the process of being professional we can come across as being rather cold to other people. We end up being "standoffish" which can make other people feel patronized or inferior. I'm certainly not implying you are doing this deliberately, of course.

It may simply be that your boss wants you to project a more warm and welcoming manner. You can bring in a bit of light joking around and laughter while still maintaining professionalism. You can take a moment to ask about how their weekend was or find out what they think of the latest company initiative. You don't have to spend hours gossiping and snooping obviously (and in fact, would get your hand slapped for that as well), but you can spend a few minutes being more "human" with your co-workers and clients.

I do agree with the comment to discuss and clarify this further with your boss though, to ensure that this is what may have been meant.

Marie
Peer Moderator