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Author Topic: Help !  (Read 975 times)
gee4
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« on: January 24, 2006, 09:49:18 am »

I work in an environment where we have a helpdesk and I frequently cannot tell when I approach someone if they are on a call.  Usually they cover the mouth piece and say they're on a call or they shake their head and continue talking.  You just have to play it by ear but personally if I was you and was on a call, I'd ignore that person, finish your call and approach them afterwards.  You cannot interrupt a call when a customer is paying for a service.

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