Message #4729

[kknisley]

Coming from an international trade/development background, I've worked with many Japanese visitors, like NYGuy.  He's right on target.  The first thing #1 Rule:  If they give you a card, give them your card. ALWAYS have their card(s) right in front of you during the meeting.  Never, EVER put it away while in the meeting.  This is a grave insult to the Japanese.  If they put yours away, they are testing you to see if you  know this proper etiquette.  



Usually a gift is given upon arrival.  A coffee basket is a wonderful idea. Anything that is made in your state is a wonderful gift - basket, pottery, crystal, etc.  For instance, Longaberger makes baskets in Ohio.  We had given them a basket once and they loved it because it was handmade and made in Ohio.  Japanese cherish their artists and the work they do. Your state development department should be able to help you with this.  A small gift is usually given upon departure - this is usually a logo item of your state or city - cap, sweatshirt, mug, etc.  



Dinner - they work hard and they play hard.  The first evening should be in a formal restaurant.  This dinner will be an extension of any meetings held that day.  The second evening can be a little less formal.  If you  you are able, tickets to a play, show or sporting event is wonderful, especially a sporting event.  If they are staying longer than 2 days, dinner in the executive's home is usually in order.  Suggestion:  Beef is a delicacy in Japan and they love to eat it here where it is so much less expensive.



Give them a warm, genuine smile.  One time some Japanese executives were going to Indianapolis to view some industrial sites.  Just so happened, our Japanese consultant for the Chamber was on the same flight and she kind of "hijacked" them into coming to Columbus instead.  The next morning, here are all these guys who just showed up at my desk, I didn't know who they were or why they were there.  They were one hour early for their 8am appointment, not realizing that Ohio is on Eastern time and their watches were set for Central time.  Luckily I had arrived early.



I gave them a warm smile, welcomed them to Columbus, offered them coffee, etc.  What was supposed to have been a 1 day visit, turned into a 3 week stay.  The President of this HUGE Japanese firm (I didn't know that at the time) said that while he appreciated all the work everyone did, what made them choose Columbus was my warm smile and genuine welcome that first day and genuine friendliness of everyone.  



If you need more help, feel free to email me at knislek@nationwide.com