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ozbound
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« on: May 23, 2007, 07:49:14 pm » |
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It sounds like your boss has a well-balanced attitude. It is much the same around here. (At times, our business is so fast-paced, you couldn't waste time if you wanted to, not without serious consequences!) Of course we have written policies and are expected not to be surfing the web or spending inordinate amounts of time on personal calls. We also have a hefty firewall--any web site flagged as "personal e-mail," such as Yahoo for example, is blocked.
As for phone calls, I look at it this way: We do not want to tie up the phone lines because customers could be calling in and that is the #1 priority. However, is it more of a waste of time to have an employee make a dr. appointment, check in on a sick relative, etc. during work hours or to have her sit and worry about not being able to do those things, which would affect her performance?
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