Just lately I've hardly cleared any jams, but I think this is because people are too scared to leave them jammed now

. I adopted a policy hunting down the culprit (not hard in my building) and getting really stroppy or making them come and clear it. Soon stopped the laziness of not clearing it!
As for Dilbertian wisdom ... our company is guilty of that all the time! I have the comic strip delivered to my inbox and truely some days I swear the strip was written with our company in mind (giggle). I think I've made a few Dilbert converts here!