officepa
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Pretty certain I do know how your people operate - it has been the same everywhere I have worked, none more so than where I am now.
Doubt if anyone works somewhere where such daily occurances do not happen. I work with some of the most academic people around yet have trouble dealing with day to day issues - that is just their way and why I and my colleagues work with them with understanding and a sense of humour to get work done.
Most days someone wants to tear their hair out in my office but you need to keep things in perspective and keep a sense of humour. Yes, their actions do 'waste our time' on occasions but I doubt there is anyone out there who is perfect - or is there?
Yes, it would be great to work somewhere where everything ran like clockwork with no silly questions, people changing their mind once bookings have been made, can't make their minds up, going to the wrong restaurant and then you having to arrange a taxi to whiz them across to another one, those who arrive at the airport and find they have left their passport at home, - the list is endless but we are professionals who just sort these problems out quietly and efficiently.
Yes, it is frustrating to have to deal with such things on a daily basis but that is office life is it not?
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