Message #58486

[countrigal]

When I was in more of an admin/secretarial role, I did all the time.  Seemed that most of the folks that were my peers had little real computer expertise, so I was constantly sharing and trying to train them on different functions available in the standard office programs.

In my new position, if we didn't help each other, we'd be hurting bad.  We have one instructor who gives us some guidance, but then we're left on our own to process claims and enter awards, which directly affects payments that folks receive from us.  So it's critical that we do it right, and sometimes it takes a couple of us to interpret regulations and get the proper procedure and reasons down.

CountriGal
Peer Moderator