Thank you for your responses.  I think I will check with bossie about a weekly meeting or something.  I like the idea of letting him know what all happened during the week to keep him up to date on how things are running.  I also never thought to take down phone numbers and telling ppl I will call them back and then check with the boss.

A side note... I thought I would let you guys know how I started handleling the employee issues this week.  I've started asking the person telling me the story (gossip, conflict, etc.)... "Are you telling me this so I can have a good laugh or are you telling me this so I make sure the right people know about it"  type of response.  So far its working out pretty good.  A lot of people do view me as the go between  with the higher-ups and some just like to keep me in the loop.

I will also be having a review in early august... so this all might be perfect timing.  I am anxious to find out what he will say because I have taken on ALOT more areas since last year.  We get audited once every 6 years or so by our underwriter since we deal with a lot of Trust and Escrow Accounts and I was so happy that we got the highest grade the district manager has ever seen in this state.  As the President, VP, the district manager of the underwriter and myself sat in a meeting going over the audit results he specifically told my boss... in front of everyone that it was all because of me.   I did the polite thing and am not holding it over the owners head, but I sure hope he remembers at review time.  =)

Would still love to hear more ideas on reading the bossie's mind.

Thanks,
D