Message #67920

[happyclappy]

If you landed the job and didn't lie on your CV then you are definitely ready for it.  If your conscience is not absolutely clear then it should be a lesson to you not to do that again (forgive me, but there are times when the unvarnished truth needs to be said).  "Stepping up" to a higher-level job isn't just about qualifications NOW but also potential and clearly your company saw that potential in you.  This is not about faking it but do the bits you can do easily and learning FAST about the bits you can't.    

So how to proceed:

Forgetfulness: make lists in a workbook (Outlook task list is fine, but you will find a workbook easier for now)
Typing: I have a new assistant who could not type to save her life so I have put her on a touch-typing course.  If you landed the job through an agency, ask them because most agencies have upskilling courses.  Otherwise enroll with your local college on basic secretarial course or check out the BBC website which has a typing course.  It's for kids (lots of cartoons and moving things)  but will teach you the basics.
Diary management: ask your boss for pointers.  

If your boss is really lovely then he is your best ally, so enlist his help and ask for courses.  My last boss was a pussy-cat and really helped me out of a hole when I started work with him.  I was a returner-to-work after bringing up a family.  I decided to go back to university and finish my law studies and at the same time work in various fields.  It's a struggle, and I've had to wing it more than once in my work.  I'm lucky that my family is very supportive, but if I can do it so can you.