Message #43640

[newtofl]

The worst thing I have to deal with on a daily basis are the people who call us looking for information on there claims.  Most of them are easy to talk with and very cooperative when we do not have the answers for them and some of them on the other hand are down right nasty and yell at me (eventhough it is definately not my fault) when the adjuster does not get back to them as quickly as they want them to, which is usually within seconds it seems like.