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November 2004 - Confidentiality and information security  
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Who let the cat out of the bag? Is confidential information safe in your hands, or does it just slip through...? Roisin Woolnough challenges you to check your discretion levels.
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Dear Readers
Penny Cottee Secretarial newsletter editor Can you keep a secret? Or is your definition of a secret, something you only tell to one person at a time?! In today's workplace, keeping a lid on confidential information is almost a daily requirement for secretaries and PAs. And it's increasingly complex! More fluid workforces make it harder to know who to trust, internet hackers wage continual attacks on your firm's cyber defences, companies merge and downsize, open plan offices leave documents vulnerable to prying eyes, the laws which apply seem to contradict each other - to say nothing of the internal politics that you also have to dance around! Welcome to the sensitivities and subtleties of the secretary's role!
Features

Woman with finger on lips Holding on to vital company data while workmates try to prise it out of you can be exhausting! But it's worth the effort, as the consequences can be dire. Consultant Cathy Dugmore from talent management consultancy Hunter Roberts offers some tips

Sign post with Right and Wrong direction Today more than ever, ethics are on the business agenda. And PAs are in the front line. Philippa Foster Back, Director of the Institute of Business Ethics, talks to editor Penny Cottee about the importance of ethical behaviour, and how senior secretaries can make sure they uphold the company line while still protecting their integrity

Woman working in a fish bowl

Keeping confidential information under wraps is a must. But in these days of open plan offices, this can pose a major challenge. Editor Penny Cottee suggests ways of protecting your valuable data from prying eyes

Two women gossiping Well don't ask me! Discretion is the better part of employability, in the case of the secretary. Top PA Lee Morrissey offers some strategies to help you NOT to spill the beans.

The new top-secret salary structure is hot gossip in the office. The chairman's on the rampage, hunting the source of the leak. The bad news is - it was YOU! A colleague saw the documents on your desk. It can happen! David Edwards urges you to take immediate steps to protect the data in your charge.


Burglar stealing computer files Nobody leaves their home front door open all night, yet an alarming number of people leave the door to their business data open at all times, via the internet. And then they're surprised when the cyber-burglars walk in. Doing nothing in not an option, warns Peter Dunwell

Gravel coming out of the computer Four laws affect how we deal with storing and using information. But they appear to contradict each other! Spare a thought for Sara Goodwins, as she attempts to untangle the legal implications for us bewildered office workers

Filter out Nosy Parkers - and keep within the law
3M Screen Filter

3M Screen FilterDid you know, you could be breaking the law if unauthorised people see confidential information on your screen? And that's quite apart from the potentially dire consequences of leaking your firm's secrets! Thanks to 3M, we are giving away five Privacy Filters for your computer screens FREE, to help you keep your integrity intact.



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