As an executive assistant, it may be your responsibility to keep a number of calendars and schedules in addition to your own. While this can be an enjoyable and productive activity that helps keep people on time and where they need to be, you must be careful with your “power.” While you may be thinking, “That’s just silly. I’m the lowest on the totem pole. I have no power at all! Everyone orders me around,” in reality, the knowledge of where people are and what they are doing is a serious and sought-after commodity in many offices. Do not be careless with this information or it could end up costing you your job.

 

The best rule of thumb when it comes to other people’s schedules is to say as little as possible. This means that if someone calls for Jen, the associate down the hall, do not say, “One second, I think she has run to the doctor but I’ll see if I can catch her.” That is way too much information that the person calling simply does not need. Instead, simply say, “One second and I’ll see if she is available.” If Jen has, in fact, already left for the doctor, then do not convey all the details. Just let the caller know that Jen is unavailable and offer to take a message or transfer them to voicemail. How Jen handles the call from that point and how much information she divulges about her absence is up to her.

 

In many cases, you will receive direct requests for information from one employee about another employee’s whereabouts. While this may seem harmless, you must remember that the employee in question may not want the office to know what they are doing. Unless the question comes from a supervisor with the authority to ask these questions, you should simply pleasantly remind the questioner that you could lose your own job for disclosing other people’s calendars and refer them to the employee in question or human resources, if appropriate.

 

The key to successful and effective office calendar etiquette is simple: keep your mouth shut. In time, you will find that your employers and co-workers respect you for the respect that you show their private affairs and your position in the company will likely benefit as a result.